Delivery & Turnaround

Crafted with care, not rushed

Because the details matter. At The Finishing Touches Co, every item is made to order with care and precision, so customers are asked to allow time for both creation and delivery.
Carefully packaged personalised order from The Finishing Touches Co
Made to order

Each piece is prepared with care before it leaves us.

From personalisation to packaging, every order is handled carefully so it arrives feeling considered, finished and ready for its special moment.

Timings

Turnaround Time

All items are handmade and personalised, so our standard turnaround time is:

5–10 working days

From order confirmation.

During busy periods, including wedding and prom season, this may extend slightly. If you need your item sooner, please contact us before ordering and we will do our best to accommodate.

Delivery

Delivery Options

✉
Standard

Standard Delivery

3–5 working days after your item has been made.

✓
Tracked

Tracked Delivery

1–3 working days after your item has been made.

Delivery times begin after your item has been made, not from the date of order.

Doncaster

Local Collection

We offer free local collection from our location in Doncaster. You will be notified when your order is ready to collect.

Need it sooner?

Urgent Orders

If you require a faster turnaround, please get in touch prior to ordering. Rush orders may be available depending on workload.

Important Information

  • Please double-check all personalisation details before placing your order.
  • We are not responsible for delays caused by couriers once dispatched.
  • Colours and finishes may vary slightly due to the handmade nature of our products.