Delivery & Turnaround

Crafted with care, not rushed

Because the details matter. At The Finishing Touches Co., every item and every alteration is completed with care, precision and attention to detail. Whether we're creating something bespoke or expertly altering a treasured garment, we ask customers to allow sufficient time for the highest quality finish.
Carefully packaged personalised order from The Finishing Touches Co
Crafted with care

Every garment and every order receives the attention it deserves.

Whether we're expertly altering a treasured garment, carrying out a repair, or creating something bespoke, every project is completed with care, precision and attention to detail before it's returned to you.

Timings

Turnaround Time

As every alteration, repair and bespoke order is completed individually, our typical turnaround times are:

5–10 working days

From the date your item is received or your order is confirmed.

Turnaround times may extend slightly during busy periods, particularly wedding and prom season. If you need an alteration, repair or bespoke order completed sooner, please contact us in advance and we will do our best to accommodate your deadline.

Delivery

Product Delivery Options

Standard

Standard Delivery

3–5 working days after your item has been made.

Tracked

Tracked Delivery

1–3 working days after your item has been made.

Delivery times begin after your item has been made, not from the date of order.

Doncaster

Local Collection

We offer free local collection from our location in Doncaster. You will be notified when your order is ready to collect.

Need it sooner?

Urgent Orders

If you require a faster turnaround, please get in touch prior to ordering. Rush orders may be available depending on workload.

Important Information

  • Please double-check all personalisation details before placing your order.
  • We are not responsible for delays caused by couriers once dispatched.
  • Colours and finishes may vary slightly due to the handmade nature of our products.